I recently visited Cuba and Dominican Republic. Just like when I visited Trinidad & Tobago in February last year, and Brazil in June/July, I become inspired, I get business ideas and I get some good and bad experiences of customer… Read More »Don’t make your customer feel like a kid
I recently visited Trinidad & Tobago. I love to travel, for more than one reason. Besides vacation, new experiences and meeting new people I also almost always get business ideas. Things missing in Sweden, or things that are missing in… Read More »Service is (almost) all it takes
Here is a really tasty quote from Seth Godins post – Win the fight, lose the customer. …smart marketers understand that the word ‘right’ in “The customer is always right” doesn’t mean that they’d win in court or a debate.… Read More »The customer is always right – what does it mean?
I couldn’t agree more actually. Check out the post on Brains on Fire – Do the right thing. Short quote: “…Purpose-driven companies do the right thing and sales is a byproduct of that mission. You shouldn’t get into social media… Read More »Do the right thing, and money will follow
I feel like I just have to relay this quote that Andy Sernovitz posted on his blog: “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is… Read More »The most important person for your business