Kristofer Mencák

… on customer satisfaction, word of mouth, social media, buzz, viral marketing and more…

Everybody loves a smile!

By Kristofer Mencák

If there is anything that is contagious to humans it’s a smile. If there is anything a company can do, totally free, to get more satisfied customers, it’s giving them a smile (NOT a faked one). And if there is anything Coca Cola has done right in this movie, it’s getting both the one’s participating [...]

About

My name is Kristofer Mencák, I've been blogging for three years and this is my new blog in english. I work for JMW Kommunikation in Stockholm, Sweden, with a focus on social media and word of mouth.

The topics on this blog are some of the things that I find most interesting.

If you would like to get in touch, my address is kristofermencak [at] gmail [dot] com.

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