Kristofer Mencák

… on customer satisfaction, word of mouth, social media, buzz, viral marketing and more…

The importance of accuracy in viral spread

Posted on | August 10, 2009 |

When starting campaigns, trying to ignite a viral spread, exposing people to the (supposedly) viral agent is the first step. It is important to get people to pay attention. Today, this isn’t easy.

As the title or headline of some content often creates the first impression, the first step is to create a title that spurs curiosity and draws people in. It is tempting to hype the content, to exaggerate a bit.  But, to create viral spread, accuracy of the claims are maybe just as important. The classic formula…

Outcome - Expectations = Satisfaction

… is just as valid as ever. If the content doesn’t hold what the title promises, if the outcome doesn’t live up to expectations, there is a risk the subsequent viral spread is harmed. Titles have to accurately reflect the content. It is the content that creates viral spread, and if the content is good enough to get a viral spread, the title is usually relatively easy to come up with. There is no need to exaggerate.

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About

My name is Kristofer Mencák, I've been blogging for three years and this is my new blog in english. I work for JMW Kommunikation in Stockholm, Sweden, with a focus on social media and word of mouth.

The topics on this blog are some of the things that I find most interesting.

If you would like to get in touch, my address is kristofermencak [at] gmail [dot] com.

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