Kristofer Mencák

… on customer satisfaction, word of mouth, social media, buzz, viral marketing and more…

Three viral campaigns and their success factors

Posted on | October 29, 2008 |

Recently, I have bumped into two campaigns that are pretty similar. They are both campaigns with viral potential, and I would actually pass them on, even though I am very picky passing stuff on. So, I believe they have managed to integrate some success factors for viral spread. However, execution is key, and I don’t think they are equally well executed.But, do take a look:

Paltalk (via: ViralBlog
AARP (via: Andy Sernovitz)

I have also previously seen, and written about, similar campaigns, like the TV-series “Dexter”. If you take a look at the hand-written note in the end of that film, you will see a link to icetruck.tv, where there is a new campaign, with a similar theme, but slightly more advanced. What’s extra interesting with these two is that the people behind them get all this information about the recipients of the campaign:

  • name
  • e-mail
  • age
  • sex
  • industry
  • possibly even the phone-number

But, what is it that makes them viral? As I see it, these are the success factors:

Personal
To see your name in a movie on the Internet isn’t very common. To be present in a movie in the way you do here (as a political candidate, in a murder investigation etc.) is a pretty strange feeling, and in the case with the murder investigation, maybe mixed with fear. The movies are highly relevant to the receiver personally - totally customized to me as a receiver.

Wow-feeling
They all give the receiver a “wow”-feeling. It is a cool experience (as I see it, the Dexter-campaign is the most well made, followed by News3Online/Paltalk last AARP) and you wonder a bit how your own name could be in the movie. It is actually not very complicated, but most people who receive a movie like this isn’t too familiar with how to create this effect in flash, and have probably not seen many campaigns similar to these.

New
Not having seen it before makes it perceived as new - it gets news value to the receiver, and as people like to be first with information and new stuff, to gain social status, there is an incentive to pass it on, preferably as soon as possible.

Current topic
Besides this, the two election related movies cover a very current topic, the american election, which gives them an extra boost right now.

All in all, I believe they have quite a high viral potential. What makes me like News3Online/Paltalk more than  AARP is that it feels like the folks behind the one for AAPR almost tried to squeeze in too much, and didn’t focus on doing it well at all times. You can notice your own name move on the background. Something I notice personally is also that the AARP-movie can’t handle my last name, with an “á” in “Mencák”. It just skips the “a” totally.

So, what more could have been done better to create viral spread? Well, both of them make the mistake of not enabling embedding on blogs or websites.The campaigns are built totally on pass-along from person to person. Enabling embedding on blogs would expose the campaign to a lot more people, with hundreds or thousands of potential exposures, compared to the few e-mails that are passed along.

But, all in all, a very nice concept for a viral campaign. =)

Comments

2 Responses to “Three viral campaigns and their success factors”

  1. When a viral format almost becomes “viral”, or? | Kristofer Mencák
    November 4th, 2008 @ 9:40 pm

    [...] the last couple of weeks I have written about two more similar campaigns, with the same idea behind it. And here comes the [...]

  2. A brilliant campaign that stumbles hard on the finishing line | Kristofer Mencák
    January 20th, 2009 @ 10:48 pm

    [...] theme. This type of campaign is the “older cousin” to the campaigns with only name personalisation I have written about more than once. [...]

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My name is Kristofer Mencák, I've been blogging for three years and this is my new blog in english. I work for JMW Kommunikation in Stockholm, Sweden, with a focus on social media and word of mouth.

The topics on this blog are some of the things that I find most interesting.

If you would like to get in touch, my address is kristofermencak [at] gmail [dot] com.

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