Word of Mouth

Online activities that create offline “wow”

by Kristofer Mencák on August 6, 2009

Using strong and weak ties in viral campaigns

by Kristofer Mencák on August 3, 2009

A recipe for customer service

by Kristofer Mencák on August 2, 2009

United Airlines in trouble

by Kristofer Mencák on July 26, 2009

The next level of viral marketing

by Kristofer Mencák on May 17, 2009

Be a grizzly

by Kristofer Mencák on May 13, 2009

SlapChop infomercial goes viral

by Kristofer Mencák on May 3, 2009

What you measure influences how much word of mouth you get

by Kristofer Mencák on March 1, 2009

How to get word of mouth from non-customers

by Kristofer Mencák on February 12, 2009

How to get retweets

by Kristofer Mencák on February 3, 2009